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FAQs
- How long does it take for you to complete my order?
There really isn't
a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need
your job completed and we'll let you know if it can be done. We go to great lengths to accommodate you.
- What is a "proof"?
A proof is a way of ensuring that we have set your type accurately
and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to
you online or printed on paper which can be viewed in our store or faxed to you.
On multiple color jobs, we can
produce a color proof on our color output device to show how the different colors will appear.
- Why do I need to look
at a proof if I've already given you everything I need to have done?
We employ human beings to produce
your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked
over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process
rather than after the job is completed and delivered.
- Do I still need to approve a proof if I bring my work in on disk?
It may
seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a
variety of processing languages. Your approval of the proof which we will provide assures that the output device used has
correctly interpreted and processed the information you have provided.
- How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure
that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service
representatives.
Have a question for us? Use the form below, and we'll post the answer right here on this page.
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